Refunds and Returns Policy
Introduction
At Psychedelic Schrooms, customer satisfaction is our top priority. Due to the nature of our products, we have specific guidelines regarding refunds and returns. Please read this policy carefully to understand your rights and our procedures.
No Returns Policy
Given the sensitive nature of our products, we are unable to accept returns. This policy ensures the safety and integrity of our products, guaranteeing that every item you receive is fresh, uncontaminated, and handled with the utmost care.
Refund Policy
While we do not offer returns, we do provide refunds under specific circumstances:
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Damaged Products: If your product arrives damaged, please contact us within 24 hours of delivery at psychedelicschrooms@gmail.com. Include your order number and photos of the damaged item(s). We will review your request and, if approved, issue a refund or replacement.
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Incorrect Items: If you receive an incorrect item, please contact us within 24 hours of delivery. Provide your order number and details of the incorrect item received. We will arrange for the correct item to be sent to you at no additional cost.
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Lost Orders: If your order is confirmed lost during shipping, we will issue a refund or resend your order. Please contact us at psychedelicschrooms@gmail.com with your order details for assistance.
Refund Process
Once your refund request is approved, we will process the refund to your original method of payment. Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.
Order Cancellations
If you wish to cancel your order, please contact us immediately at psychedelicschrooms@gmail.com. Cancellations can only be made before the order is shipped. Once the order has been shipped, it cannot be canceled, and the Refunds and Returns Policy will apply.
Contact Us
For any questions or concerns regarding refunds and returns, please contact our customer support team at psychedelicschrooms@gmail.com. We are available 24/7 to assist you.
By placing an order on our website, you agree to this Refunds and Returns Policy. Thank you for understanding and supporting our efforts to provide safe and high-quality products.